FAQs

A: THE BULGOGI IS WAGYU MEAT. THE MEAT COMES FROM CATTLE CALLED AKAUSHI, WHICH IS ONE OF THE FOUR BREED OF WAGYU. OUR SHORT RIBS ARE NOT WAGYU, BUT IT IS A PREMIEUM QUALITY MEAT

A: YES BOTH OF OUR MEAT IS PREMARINATED AND READY TO COOK. WE DID THE HARD PART AND YOU JUST HAVE TO COOK IT! PLEASE MAKE SURE TO COOK YOUR MEAT AFTER IT HAS BEEN THAWED TO TRULY ENJOY YOUR MEAT!

3. DO YOU HAVE ANY SOCIAL MEDIA THAT I CAN FOLLOW?

A: YES WE DO! PLEASE FOLLOW ON FACEBOOK: WAGOGI AND OUR INSTAGRAM @WAGOGIUSA.

4. DO YOU HAVE ANY STORES THAT I CAN PICK UP THE MEAT?

A: WE DO HAVE TWO PARTNER STORES. ONE IN BUNEA PARK AND THE OTHER IS IN IRVINE.

WAGYU MEAT & GRIL: 7808 ORANGETHORPE AVE #104, BUNEA PARK, CA 90621

HOURS: MONDAY- SUNDAY 11:00AM- 9:00PM

TEL: (714)-735-8808

WAGYU MEAT & GRIL: 15333 CULVER DR #440, IRVINE, CA 92604

HOURS: MONDAY- SUNDAY 11:00AM- 9:00PM

TEL: (949)-418-7493

IT IS FIRST COME FIRST SERVE WHEN ORDERING AT OUR PARTNER RESTAURANT.

5. HOW IS THE MEAT DELIVERED?

A: WE SHIP VIA UPS. TO ENSURE QUALITY OF OUR MEAT, WE PUT AT LEAST 3-5 LBS OF DRY ICE SO WHEN DELIVERED YOUR MEAT WILL BE FROZEN OR CLOSE TO FROZEN.

6. DO YOU SHIP OUT OF STATE?

A: AS OF NOW, WE ONLY SHIP WITH IN SOUTHERN CALIFORNIA. HOWEVER, WE ARE CURRENTLY WORKING ON THE LOGISTICS TO SHIP NATIONWIDE.

7. WHAT IS YOUR SHIPPING SCHEDULE?

A: OUR SHIPPING SCHEDULE IS MONDAY- THURSDAY. ANY ORDERS THAT ARE PLACED THURSDAY AND AFTER WILL BE SHIPPED THE FOLLOWING SHIPPING DAY. PLEASE ALLOW 1 TO 2 BUSINESS DAY FOR YOUR ORDER TO BE PROCESSED.

8. HOW MUCH IS SHIPPING AND HANDLING?

A: OUR SHIPPING AND HANDLING IS A FLAT RATE OF 10.00 PER BOX. IF YOU WERE TO ORDER MORE THAN 1 THEN THE SHIPPING RATE WILL ADJUST TO THE QTY ON YOUR ORDER. WE ARE DOING FREE DELIVERY UNTIL END OF THIS YEAR (EXPIRES 12-31-2020)